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INSURANCE AND REINSURANCE CLAIMS MANAGEMENT

Free
Start Date24 June 2025
Duration1 week
InstructorWangechi Chege
CategoryPREVIOUS COURSES

Course Duration: 3 Days |DATE 24th - 26th JUNE 2025 | Mode of study: Lecture | Location: Online Course 

COURSE OVERVIEW

 The aim of the Insurance and Reinsurance Claims Management course is to equip participants with the skills
required for prudent management of insurance and reinsurance claims. Further it is designed to provide trainees with knowledge of the roles of service providers in the claims process as well as articulating measures for reducing insurance-related fraud.


COURSE OBJECTIVES


By the end of this webinar, the participant should be able to:

• Describe the process of handling claims


• Discuss the application of claims aggregation in claims settlement

 • Explain the measures for minimising claims costs and insurance related frauds

• Describe the process for handling claims for various reinsurance contracts

 • Explain the application of recovery mechanisms for various types of contracts from reinsurers

DATE

CONTENT

24th June

Claims Management

 • Claims Handling Procedures

• Factors Affecting Claims Settlement

• The Role of Service Providers in the Claims Process

• Insurance Claims Fraud

25th June

Proportional Treaty Claims

Types of treaties

• Claim apportionment

- Facultative claims

- Quota share claims

- Surplus claims

• Cash calls & Cash call credit

26th June

Non-proportional Treaty Claims

• Different types of premiums

• Burning cost

• Indexation

• Reinstatement premium

• Annual aggregate limits

TARGET AUDIENCE

 This training is for claims managers and officers, reinsurance accountants, underwriters and risk surveyors working in (re)insurance companies and brokerage firms with a minimum 3-years practical experience in the claims, accounting, or underwriting departments.

 LOGISTICS


Participants are required to have a high internet speed connection and a digital device – preferably a laptop or tablet. The webinar will be conducted via ZOOM and each participant will be required to download this application in advance before the webinar.


DELIVERY

There shall be a 90-minute presentation by the facilitators followed by a 30-minute Question & Answer session to address any questions, comments, or observations from participants.

TIME

11 AM EAT / 10 AM CAT / 9 AM WAT

CII CPD ACCREDITATION

Delegates participating in this Webinar can claim up to 6 CPD hours towards the CII member CPD scheme.

COST
Each participant is required to pay a registration fee of USD 100 to attend this series. All payments to be received in full by 20th June, 2025. Please bear in mind bank charges are due to your account and ensure that you credit our account with the full amount. For further assistance, email zepreacademy@zep-re.com

Our Mandate

Empowering professionals with industry-leading training and knowledge to foster innovation and excellence in insurance and risk management.

Contact Info

Email: lmssupport@zep-re.com

Office Hours: Mon - Fri, 7:30 AM - 4 PM

Our Location

ZEP-RE Academy, Nairobi, Kenya

Longonot Road, Upper Hill

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